Technical Support List

MCN offers one hour of free technical support by in-house technical support staff for all users. Occasional questions regarding your account are normally answered free of charge as are any issues related to problems with MCN systems. Any subsequent in-house technical support on the phone, by MCN Staff, which extends beyond this will be billed to the customer's account at the rate of $1.00/minute and is done at the discretion of the MCN staff. Customers will be notified when billable service is required.

If you have specific technical questions you may be able to find the answer on MCN's Technical Support page.

Technical support regarding installation/configuration is available from the following list of installers. Prices vary broadly by expertise. Be sure to negotiate your personal arrangement with each computer support person before you attempt to describe your problem to one of the Independent Consultants listed below. Consultants appear on this page by request. MCN cannot be held responsible for issues raised by the work of these indivduals and their appearance on this page should not be considered an endorsement of the quality of their work by MCN.

A List of Website Designers is Available.

Windows Technical Support

• Age of Computers boboget@mcn.org (707) 744-1976 County Wide Computer Repair,Upgrades & Support.
• Bruce Blosserbruce2@mcn.org (707) 964-7463 Mendocino Coast.
• Computer Whizard-Jim O'Brien whizard@mcn.org (707) 884-1570 computer repair, upgrade and service, house calls, cable modem installation, software and hardware sales, Irish Beach to The Sea Ranch.
• Computer Solutions solution@mcn.org (707) 964-7861 Fort Bragg. 
• Creative Mind Computer barry@cmco.us (707) 964-6463 Computer repair, network design, ISDN installation, DSL setup, point of sales systems. Westport to Gualala including Anderson Valley.
• Cutting Edge Computer (707) 964-6166 Repairing, troubleshooting, building, customizing, Dialup, DSL, Wireless networking, printer repairs, Multimedia installation Westport to Point Arena.
• Chad Johnston"The Computer Coach" cjrocks@mcn.org (707) 318-3345 Computer Repair & Upgrades, Networking, Back-up, Recovery, Virus & Spyware Removal, System Tune-ups. Servicing the Mendocino Coast for nearly a decade.Fort Bragg, Caspar, Mendocino, Little River, Albion & Santa Rosa
• David Mayerdmayer@mcn.org (707) 884-4534 Elk, Gualala, Point Arena.
• Dave Martin - Netcetera, Inc.tech@netcetera.com  (707) 895-2691 Anderson Valley, Ukiah and the Coast. System installation, configuration, upgrades/repair, DSL setup, routers and firewalls.
• Don Rozenberg, Ph. D. rozen@mcn.org (707) 882-3601. Specializing in Linux/Unix, home networks of Linux, Windows & OS X machines, and general computation and tutoring. Mendocino to Sea Ranch.
• Harold Hauck hhauck@mcn.org (707) 937-3811 Fort Bragg, Mendocino.
• Jacob Turner  jacob@ringnebula.net   website: http://ringnebula.net (707) 489-7037 Specializes in Windows, UNIX/Linux, and Mac OSX support services as well as hardware support and repair, Ukiah.
• Janet Flink  jflink@mcn.org (707) 884-9441 Specializes in tutoring and computer repair, Point Arena to Sea Ranch.
• Jennifer Dewey jendewey@mcn.org (707) 847-3654 Timber Cove, Sea Ranch, Fort Ross, Cazadero, Monte Rio.
• Jim Gibson jgibson@mcn.org (707) 964-6171 Gualala to Westport.
• Jiro Tulley  jirotu@mcn.org  (707) 357-2537 Computer support, house calls, upgrades, hardware installation, & emergencies, Fort Bragg, Mendocino.
• Jon Hollcraft webmaster@mendonet.com (707) 984-8400 Laytonville.
• Katherine, Allene-mail: kathya@mcn.org (707) 962-0641 Dynamic Graphics, 340 N. Main, Fort Bragg, CA 95437. In-home computer set-up, consulting, repair or coaching.
• Kathy Wylie kwylie@mcn.org (707) 937-4228, Westport to Sea Ranch.
• Lechnowsky Technical Consulting  amicom@sonic.net (707) 462-8098, We are a group of three very experienced consultants. We cover every known area of computer consulting, including programming, web design, servicing, acquisition, debugging, etc.
• Lynne Calder Computer One-on-One  calder@mcn.org (707) 964-4913 Cleone/Fort Bragg to Little River. Mac or PC, Computer instruction in general use, internet, email, software programs, help with purchasing, also offering document and design services. 
• Matt Perelstein  matt@2GetHelp.com  (707) 962-9006.  Database and MS Office expert specializing in Microsoft products, including MS Access, SQL Server, Excel, Word and Outlook.  Custom database analysis, design and development can be yours for less than you might think.
• Merlin Tinker, FSM merlin@mcn.org (707) 961-1821 Caspar, Fort Bragg, Mendocino
• PC Support lvarnum@mcn.org (707) 964-0997 Fort Bragg. 
• Platform Horizons LLC  customer-service@platform-horizons.com (800) 711-3181 Microsoft Solution Provider-Computer repair, Microsoft Wide Area Network Specialist,  network design, implementation and support. Sea Ranch to Elk. Remote to anywhere.
• Rich Lucas sss@mcn.org (707) 884-4221 Elk, Gualala, Point Arena.
• Rob Buchrobotech@mcn.org (707) 357-1258 Mendocino, Little River, Comptche, Fort Bragg, Albion, Westport, Gualala - computer equipment service, Macintosh & PC repair.
• Robert Smith Consultingrobert_smith_consulting@na6t.com (707) 964-4931 Wireless Hotspots, networks with 7 years experience. 20 years computer experience with Microsoft Windows a specialty. Dial-up, DSL, Cable, Wireless parts and installation covering the Mendocino Coast. 
• Shaver Electronics sshaver@mcn.org (707) 961-1091 Fort Bragg, Mendocino.  
• Dr. Digital: Steve Kaplan  steve@docdigital.net (415)517.3670  Manchester to Timber Cove  computer repair, software troubleshooting and training, internet setup, wireless networking, backup systems

Mac Technical Support

• Chuck Wilcher "To The MACs" cwilcher@mcn.org (707) 962-0747; cell: (707) 320-8829
  Macintosh support, house calls, upgrades, hardware installation & emergencies, sales and service, small & large networks, professional FileMaker database solutions (Mac or PC) . Westport to Gualala. Certified Apple Consultant.
• Chad Johnston"The Computer Coach" (707) 318-3345 cjrocks@mcn.org Computer Repair & Upgrades, Networking, Back-up, Recovery, Virus & Spyware Removal, System Tune-ups. Servicing the Mendocino Coast for nearly a decade.Fort Bragg, Caspar, Mendocino, Little River, Albion & Santa Rosa
• Del Potter dpotter@mcn.org (707) 785-3514 Elk, Gualala, Point Arena.
• Dave Martin - Netcetera, Inc. tech@netcetera.com (707) 895-2691 Anderson Valley, Ukiah and the Coast. System installation, configuration, upgrades/repair, DSL setup, routers and firewalls.
• Don Rozenberg, Ph. D. rozen@mcn.org (707) 882-3601. Specializing in Linux/Unix, home networks of Linux, Windows & OS X machines, and general computation and tutoring. Mendocino to Sea Ranch.
• Jacob Turner jacob@ringnebula.net   website: http://ringnebula.net (707) 489-7037 Specializes in Windows, UNIX/Linux, and Mac OSX support services as well as hardware support and repair, Ukiah.
• Jiro Tulley jirotu@mcn.org (707) 357-2537 Computer support, upgrades, hardware installation & emergencies, Fort Bragg, Mendocino.
• Kathy Wylie kwylie@mcn.org (707) 937-4228, 937-1100 Westport to Sea Ranch.
• Lynne Calder Computer One-on-One calder@mcn.org (707) 964-4913 Mac or PC, Cleone/Fort Bragg to Little River. Computer instruction in general use, internet, email, software programs, help with purchasing, also offering document and design services.
• Scott Gasparian gaspo@1sky.com (707) 937-0274 Pt Arena to Fort Bragg. Network/Telephone/Wireless and Macintosh Harware and Software  http://www.1sky.com/tech
• Susan McMorris sumac@mcn.org (707) 964-2499 Serving the Mendocino Coast & Inland. Private tutoring in basic computer use and graphic imaging software, computer graphics, digital photography, marketing & advertising design. System troubleshooting for Macintosh computers and peripherals.
• Dr. Digital: Steve Kaplan steve@docdigital.net (415)517.3670  Manchester to Timber Cove  computer repair, software troubleshooting and training, internet setup, wireless networking, backup systems

Unix/Linux Technical Support

• Dave Martin - Netcetera, Inc. tech@netcetera.com (707) 895-2691 Anderson Valley, Ukiah and the Coast. System installation, configuration, upgrades/repair, DSL setup, routers and firewalls.
• Don Rozenberg, Ph. D.rozen@mcn.org (707) 882-3601. Specializing in Linux/Unix, home networks of Linux, Windows & OS X machines, and general computation and tutoring. Mendocino to Sea Ranch.
• Jacob Turner jacob@ringnebula.net   website: http://ringnebula.net (707) 489-7037. Specializes in Windows, UNIX/Linux, and Mac OSX support services as well as hardware support and repair, Ukiah.
• Scott Gasparian gaspo@1sky.com (707) 937-0274 Pt Arena to Fort Bragg. Network/Telephone/Wireless and Macintosh Harware and Software  http://www.1sky.com/tech